Welcoming+and+Directing+Visitors

Because first impressions are extremely valuable, the importance of your job as the primary contact for visitors cannot be overstated. Remember there are many other staff members to help you when issues are difficult or traffic is heavy.

- Smile - Make eye contact - Offer a verbal greeting: "How may I help you?" - Show sincere concern
 * Each encounter will be enhanced if you remember to do the following:

The reasons for visits to PAAS vary widely and include to ask questions, turn in documents or meet with an Academic Counselor, whether in a scheduled appointment or during Quick Question times.